Category: Conference
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Conference presentation on ‘Digitalisation, automation and the (re)shaping of hospitality work’ at the Disrupting Technology Conference 2025, University of Leeds
The ‘Disrupting Technology Conference’ – hosted by the Digital Futures at Work Research Centre (Digit) and the CERIC Leeds University Business School – brought together scholars interested in technological change and its workplace and societal implications. Dr Agnieszka Rydzik presented emerging findings from the Reboot project – funded by The British Academy Mid-Career Fellowship –…
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‘Time to reboot? Where is the worker voice in empirical research on the use of technology in hospitality workplaces?’
Conference presentation at the 33rd CHME International Conference, at the University of Essex. In this conference paper, I discussed the 5 key assumptions underpinning empirical research on worker perspectives of technological changes in hospitality workplaces. I argued that we need to critically interrogate the ways in which research on technological change is conducted in hospitality…