Coloured ribbons flying over head in city streets

Conference presentation on ‘Digitalisation, automation and the (re)shaping of hospitality work’ at the Disrupting Technology Conference 2025, University of Leeds

The ‘Disrupting Technology Conference’ – hosted by the Digital Futures at Work Research Centre (Digit) and the CERIC Leeds University Business School – brought together scholars interested in technological change and its workplace and societal implications. Dr Agnieszka Rydzik presented emerging findings from the Reboot project – funded by The British Academy Mid-Career Fellowship – discussing the variegated manifestations of technological change in hospitality workplaces, with a particular focus on human connection.