Category: Reboot
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‘Time to reboot? Where is the worker voice in empirical research on the use of technology in hospitality workplaces?’
Conference presentation at the 33rd CHME International Conference, at the University of Essex. In this conference paper, I discussed the 5 key assumptions underpinning empirical research on worker perspectives of technological changes in hospitality workplaces. I argued that we need to critically interrogate the ways in which research on technological change is conducted in hospitality…
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Global Hospitality Research Alliance Special Event on ‘Advocating for Fair Work in Hospitality Employment’ at the CHME 2025 Conference
Absolute honour to be invited as a panel member for the GHRA Special Event on ‘Advocating for Fair Work in Hospitality Employment’ at the CHME 2025 Conference (hosted by the University of Essex). We discussed the critical work that is being done around making hospitality workplaces fairer and more inclusive. My intervention focused on some…